Bouygues Telecom relies on NTS Retail to digitalize its network of retail stores.
Bouygues Telecom’s team approached NTS Retail with a clear vision in mind: The goal was to introduce a POS system, which provides Bouygues’ employees with a fluid usage experience during daily operations. NTS Retail’s enterprise-level POS solution was a perfect fit.
Bouygues Telecom
- One of France's major telco operators
- Innovator in France's CSP landscape
- Nearly 20 million customers
- www.bouyguestelecom.fr
Product portfolio
- Internet services (fixed-line and wireless)
- Digital entertainment packages through partnerships
- Quadruple play and value-added services
Challenge
- Streamlining the cash management process
- Compliance with French fiscalization (NF525)
- Improving system fluidity for sales staff
- Rollout amidst the height of the COVID-19 pandemic
Benefits
- Quick and simple sales process
- Improved mobility for sales staff
- Optimized monitoring of the cash
and check cashflow
"Our sales assistants in our shops are the first in contact with our customers and establish a trusting relationship from the very beginning. Having a reliable POS system, seamlessly integrated in our sales process, helps our staff to engage with confidence and to focus on delivering an excellent customer experience."
Régis Van Brussel / RCBT CEO
Care to learn more?
Download the full Case Study and learn more about the implemented solution and customized functionalities.
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