Setar N.V. Aruba benefits from NTS Retail’s web-based POS solution
The history of Setar dates back to 1986 when Aruba acquired its Status Aparte in the Dutch Kingdom. Since then, Servicio di Tele-comunicacion di Aruba (SETAR) is the leader in technology, media, and telecommunication on the island, bringing innovative products, services, and apps to the Aruban community.
Setar
- Telecommunications Provider in Aruba
- Serving private and business customers since 1986
- www.setar.aw
Product portfolio
- Broadband connectivity services for residential and business customers
- Digital entertainment packages, IPTV and cloud services
- IT, cloud and hosting services for business clients
Challenges
- Designing business processes to optimize functional flow across various systems
- Minimizing interfacing changes for Setar employees during their daily work
- Supporting a variety of means of payment with direct integration
Benefits
- Improved process flows and usage experience for store staff
- Seamless system integration with the BSS stack
- Well-designed business processes improve transparency and minimize overhead
“We always strive to bring the newest technology to the people of Aruba and our visitors from around the world. As such, we wanted our shops to live up to the mission and equip them with everything our employees need to deliver an excellent customer experience. The point-of-sale and inventory management system are core solution to this mission. We are absolutely happy with our choice and proud of what we accomplished together with NTS Retail.”
Roland Croes / CEO / Setar N.V. Aruba
Care to learn more?
Download the full Case Study and learn more about the implemented solution and customized functionalities.
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