A relaxed shop atmosphere provides for satisfied customers and consequently leads to better consultation and increased revenue. Smart queue management solutions can contribute a lot to make customers welcome in the shop. Our customer Drei Austria has adopted an innovative approach that places customers center stage and at the same time supports their shop employees. Learn in our video, how this concept works in detail.

In cooperation with IBM, we recently explored how to create a digital welcome agent by means of Artificial Intelligence and a robot. Read our findings as well as an interesting article on "Platform-based Software Architecture" further below.

--- In this issue ---
Video Hutchison Drei Austria --- NTS welcome manager at LIWEST ---
Expert interview: platform-based software architecture --- IBM: robots as welcome agents ---
NTS Retail @ AfricaCom 2018 --- Further news and blog posts ---

Click here to read all NTS Retail News of October 2018.