Key Account Manager - B2B Software (f/m/x, full-time)
Your mission as a Key Account Manager
Are you looking to be part of an innovative company that is a domain leader in telco-retail software serving global brands? At NTS Retail, a part of CompaxDigital Group, we strive to grow our position in Europe, the Middle East, and Africa, while actively pursuing expansion into new markets. To support this vision, we are looking for a passionate and experienced Key Account Manager to join our team. This position is for our head office in Leonding with the option to work remotely as well. In this role, you will be the face of our company for some of the world’s top telecom providers. Building on your experience in B2B software sales, your deep knowledge of the telecom and retail industries, and a solid understanding of complex software solutions, you will foster strong relationships and ensure that the needs of our customers are met with precision and care.
Your responsibilities and tasks
- Strategic account management: You will build and maintain strong, trusting relationships with your key clients, understanding their business needs and aligning them with our solutions.
- Account growth: You will spot untapped opportunities with existing accounts, upsell relevant solutions, and drive revenue growth.
- End-to-end sales leadership: You will lead the entire sales process, from initial engagement through contract negotiations to a successful close, ensuring a seamless and exceptional client experience.
- Cross-team collaboration: You will work closely with internal teams, such as product and project management, to guarantee smooth delivery and successful project implementation.
- Industry expertise: You will effectively use your knowledge of the telecom and retail industries to position our software as the ideal solution for our customers’ challenges and stay ahead of emerging trends.
- Reporting: You will track key metrics and provide regular updates on account performance, sales targets, and client feedback to senior management.
- Travel: Be ready to travel up to 30% to meet with customers and attend industry events.
Your profile
- Experience: You have 3-5 years of experience in B2B software sales and have successfully managed key accounts, ideally in telecommunications or retail technology.
- Technical know-how: You are well-versed in complex software solutions and comfortable explaining technical concepts. Project management experience is a plus.
- Team player: You enjoy working across departments and contributing to shared success.
- Excellent communicator: You are a strong presenter and negotiator, with the ability to navigate interpersonal relationships effectively.
- Problem solver: You are a creative thinker with a strategic mindset and the necessary dedication to find the best possible solution for your customers.
- Languages: You are fluent in English and German; additional languages are a plus.
If you're excited about taking on a new challenge in a fascinating industry and love creating tailored solutions for top-tier brands, we’d love to hear from you! Please send us your CV and a brief cover letter explaining why you would be a great fit for this role. The expected base salary according to the collective bargaining agreement is 4346€ gross per month. The actual salary will be adjusted to your experience and qualifications and entails a performance-based component.
Perks and Benefits
A global approach
Engage in a frontrunning industry with leading brands and partners around the globe
At the heart of innovation
Work with state-of-the-art methodology, current technology & tools
A great team
Work in a young, multi-national team with flat hierarchies and open conversation style
Family & personal growth
Flexible working hours, home office, flexible paternity leave models
Fun & well-being
Regular company, sporting activities, sponsored lunch, free fruits, drinks and strong coffee
Additional benefits
Company cars, company phone and laptop (including personal use), free gym, good public transport and parking space
Apply for this position
NTS Retail
Birgit Schneider
Ebner-Platz 1
4060 Leonding