Expert interview: The shift towards platform-based software architectures
4.October, 2018
We sat down with our CTO Khaireel Mohamed to find out how he views these developments and how they reflect here at NTS Retail.
INSIGHTS by NTS Retail
Learn about ongoing developments in our industry. Understand how retail and technology come together to create the commerce experience of the future. Explore how we help leading telcos and their brands reach a new level with their retail networks.
The search for a better customer experience in telco retail
29.June, 2018
Customer experience as a key brand differentiator is at the top of strategic priorities, not only for telco retail, but for retail in general.
We Are Developers World Congress 2018: The Future of Web Development
18.June, 2018
The WeAreDevelopers World Congress 2018 is the largest developers conference in Europe. More than 8000 attendees from 70 countries came together in May.
How to scale agile projects
14.June, 2018
The PM Symposium at the University for Applied Sciences BFI Vienna has been held for the ninth time this year. Just like its previous iterations, this year’s event offered great insights from high-...
DevOpsCon 2018 recap – Key topics from the event in Berlin
7.June, 2018
Our development team attended this year’s DevOpsCon in Berlin. DevOpsCon is one of the major conventions in the field of development and operations.
The EU GDPR and its effect on telco operators
24.May, 2018
With the EU GDPR literally just around the corner, we’re taking a closer look at a few telco operators and their perspectives on the new legislation. You’ve probably read mails like these countless...
Product spotlight: NTS welcome manager – our efficient queuing and customer engagement solution
3.May, 2018
In our recent blog post, we shared insights from our research project exploring the potential of digital queuing solutions for telco retail settings. The findings from this research project have led...
Digital queuing and welcome management and their effect on customer experience
24.April, 2018
Queue management is a common challenge, not only for public institutions like hospitals or government offices, but also in the private sector. Retail stores, customer support desks or restaurants and...